The New Zealand Railways Magazine, Volume 7, Issue 7 (December 1, 1932)
By Those Who Like Us
By Those Who Like Us
From the Manager of the Australian Mutual Provident Society, Wellington, to the General Manager of Railways, Wellington:—
It affords me very great pleasure to convey to you personally, to the Assistant General Manager, and to all officers of the staff of the N.Z Railways concerned, our warmest thanks for the extreme consideration and the kindly and efficient assistance afforded to Mr. Somervell, of the Society's staff, upon his journey from Dunedin to Auckland.
At all points, and in every conceivable manner the journey was made as comfortable as possible for the invalid passenger, showing in a very real way the practical application of the Department's policy of “Service.”
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From Clutha N. McKenzie, Director, Jubilee Institute for the Blind, Auckland, to the Publicity Manager, Railways, Wellington:—
May I take advantage of this column in your paper to express the warm thanks of our blind people to the staff of the Department for the great kindness shown to them whenever they have occasion to travel. Men, women and children are constantly travelling between the Blind Institute, in Auckland, and their homes in various parts of the Dominion. Sometimes they have to go alone—not altogether a happy prospect for a newly-blind person—but the friendly, sympathetic help of guards and station staffs soon gives them confidence. Just this touch makes the world of difference with our people. May I say, too, how grateful I am for the courtesy and consideration shown me personally on my journeys in connection with our work.
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From the Rev. George S. King, St. James' Manse, 4 Helmore Street, Wanganui, to the District Traffic Manager, Wanganui:—
Three weeks ago I had occasion to travel by rail from Masterton, returning to my home in Wanganui accompanied by my daughter. We had the misfortune to be held up, first by a slip on the Wairarapa line at Mangamahoe, and second by the derailment of a wagon between Fordell and Okoia.
We wish to express our appreciation of and our deep gratitude for the kindness and helpfulness of the railway staff on both occasions. The members of the train crews were most painstaking in their endeavours to make every passenger comfortable. We were specially impressed by the devotion of the guards on each train, and by the untiring efforts of a gentleman, an official of the railways, who was unknown to us personally. Someone told us later he was the Stationmaster at Masterton.